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Privacy Policy

Introduction

This Privacy Policy applies to all personal information collected by IT Nexus via the website located www.itnexus.com.au, or otherwise in the course of our dealings with you to provide you with products and services.

How to contact us about privacy

Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions about this Policy or if you have a complaint about the privacy of your personal information. You can contact us using the details shown below.

Collection and Purpose

We or people we authorise may collect, process and store personal information you provide in the course of your use of the Website or in the course of carrying on our business and providing products and services to you. In addition, we may also collect cookies from your computer or mobile device, which enable us to tell when you use the Website and also to help customise your website experience. We may also collect personal information during the process of dealing with you and our business.

The personal information we collect may include your name, other contact details, Internet Protocol (IP) address, the device used by you to access the Website, and other information relating to your dealings with us.

Disclosure

We may use or disclose personal information for the primary purpose for which it is collected (e.g. the provision of our services, including administration and billing, notification to you about changes to our services, record-keeping following termination of our services to you and technical maintenance). We may also use and disclose such information for a purpose related to the primary purpose of collection and where you would reasonably expect that we would use the information in such a way. This may also include the use of your personal information to understand your needs and improve our products and services through research, product development and training.

In addition we are permitted to use or disclose personal information to our service providers who assist us in operating the Website, who assist us in operating our business, or as required or authorised by law, or to prevent or investigate suspected unlawful activity, or where you have consented to the disclosure.

This personal information is only disclosed to third parties outside our business either in circumstances where you have provided express or implied consent, or in confidence, or otherwise where the use or disclosure is authorised or required under Australian law or court/tribunal order.

Access and Correction

You are permitted to access and correct the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us. There may be some situations where we might not be able to provide some of your personal information. If that occurs, we will provide you with reasons.

Security

We will endeavour to take all reasonable steps to keep any personal information we collect in relation to you secured. We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.

No data transmission over the internet can be guaranteed to be completely secure. As a result, while we strive to protect users' personal information, we cannot ensure or warrant the security of any information transmitted to us or from our online products or services, and users do so at their own risk. Once we receive your transmission, we take reasonable steps to ensure its security on our systems. However, except to the extent that liability cannot be excluded by statute, we exclude all liability (including in negligence) for the consequences of unauthorised access to your personal information.

You are responsible for keeping any passwords and/or account information secret but please contact us if you become aware of any security breach.

Acceptance

You accept that your use of this Website includes your acceptance of this Privacy Policy and the Website Terms of Use in force as at that time and subject to change from time to time at our discretion.